If you are unable to access live chat, FAQ page, or any kind of assistance within your application, please make sure your application is up-to-date. Previous customer support platform has been discontinued within applications and website, which means that application versions under 1.6.3 (iOS) and 0.47.0 (Android/HarmonyOS) are unable to receive customer support service. Solution: update your application to the newest version available and you will be able to reach our customer support team immediately.
You can update your application here:
PlayStore - https://play.google.com/store/apps/details?id=com.voltasit.obdeleven&hl=lt&gl=US
AppGallery - https://appgallery.huawei.com/#/app/C101588135
AppStore - https://apps.apple.com/us/app/obdeleven-car-diagnostics/id1458334123
If you are still having issues, feel free to reach out to the team via LiveChat on our website or directly by sending an email to [email protected]