If you purchased PRO Pack or ULTIMATE Pack
The PRO plan or ULTIMATE plan comes with your device when you purchase the OBDeleven 3 or OBDeleven 2 (NextGen) accordingly.
When you purchase any of these Packs, the plan is included in your package. To activate it, simply connect your device to the OBDeleven app. A pop-up will ask for your confirmation to redeem the plan. Confirm and enjoy!
If you purchased PRO plan or ULTIMATE plan separately
If you can't find the activation code in your email, try checking spam or bulk email folders. If it appears in one of these folders, select it and mark it as "Not Spam." This will ensure that future emails from us get delivered straight to your inbox.
Please find the activation instructions here.
If you still can't find the email, please contact our Customer Support team via chat.