Account, subscription & billing
Learn how to manage your account and subscriptions
What is the OBDeleven PRO plan?
What is the OBDeleven ULTIMATE plan?
Do I need a PRO or ULTIMATE plan?
What happens if I activate the ULTIMATE with an already active PRO plan?
How much do Credits cost?
I already have a PRO/ULTIMATE plan. Can I activate another one?
How can I buy a PRO/ULTIMATE plan?
I am unable to make purchases through Google Play. What can I do?
What happens when my subscription/plan expires?
Can I use the PRO/ULTIMATE plans with different user accounts?
I can't log in to my account on the website dashboard. What should I do?
I didn't get the PRO or ULTIMATE plan with my OBDeleven device. What should I do?
How to set up 2-step authentication (2FA) on OBDeleven for VAG App?
Can I use the same user account on the OBDeleven website and mobile app?
I haven't received an email with my PRO/ULTIMATE activation code. What should I do?
How to create a new account?
How to change my profile name?
How to change my account password?
How to change my account email?
How to link my account to Facebook or Apple ID?
Why can't I see my Credits and PRO/ULTIMATE plan after logging in with a new phone?
How to set up 2-step authentication (2FA) in your OBDeleven app?