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When will my order be shipped and what are the shipping times?
When will my order be shipped and what are the shipping times?
Edvinas avatar
Written by Edvinas
Updated over a week ago

Orders are typically processed and ready to ship within one business day after the payment is confirmed. If you complete the payment before/during the weekend, it might take up to 2-3 days for the order to be ready for shipping.

Shipping times depend on the product you ordered (physical or virtual) and the chosen shipping method:

Standard shipping

Carriers: Lithuania Post (AB "Lietuvos paštas") or Deutsche Post

Shipping schedule: Orders are sent once each day. Lithuanian Post orders are sent in the morning, and Deutsche Post orders in the middle of the day. The tracking number is updated the next day.

Delivery times:

  • Within Europe: 3-14 days

  • Outside Europe: 7-30 days

Note: Unforeseen events may cause delays and extend delivery times up to 4 weeks.

Express shipping

Carriers: UPS Courier or DHL Carrier

Shipping schedule: Orders are shipped once each day. DHL orders are shipped in the middle of the day, and UPS orders at the end of the day.

Delivery times:

  • Within Europe: 1-3 business days

  • Outside Europe: 2-5 business days

Amazon fulfilment

Processing: Orders are processed once payment is confirmed and dispatched every morning via Amazon carrier services automatically.

Delivery times: Approximately 5 business days

Note: If you've selected shipping via Amazon, your shipment will be handled by Amazon itself. Sometimes it can take up to 3-7 days for your package to be shipped. Once it's sent, you'll receive the tracking information via the email provided during the purchase. Please note no delivery changes can be made once the order is placed through Amazon.

Virtual goods (PRO VAG plan, ULTIMATE VAG plan, Credits)

Delivered via email immediately after your payment is confirmed.

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