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SHIPPING & WARRANTY
Questions regarding your order, device warranty or payment information
REFUNDS FOR PURCHASED CREDITS
HOW CAN I RETURN MY ORDER?
Do I have a device warranty?
WHO PAYS THE CUSTOMS FEES?
HOW CAN I PAY FOR MY ORDER?
WHEN WILL MY ORDER BE SHIPPED?
WHY DIDN'T I GET MY SHIPMENT?
I HAVE ENTERED THE WRONG ADDRESS
HOW CAN I TRACK MY SHIPMENT?
WHAT SHIPPING CARRIERS DO YOU USE?
WHAT IS THE USUAL SHIPPING TIME FOR OBDELEVEN PRODUCTS?
WHY HAVE I NOT RECEIVED AN E-MAIL MESSAGE WITH MY PRO ACTIVATION CODE?