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SHIPPING & WARRANTY
Questions regarding your order, device warranty or payment information
Refunds for directly purchased Credits
How can I return my order?
Do I have a device warranty?
Who pays fees when deliveries pass through customs?
How can I pay for my order via bank transfer?
When will my order be shipped?
Why haven't I received by shipment?
I have entered the wrong address
How can I track my shipment?
Which shipping carriers do you use?
What is the usual shipping time for OBDeleven product deliveries?
Why have I not received an e-mail with my VAG PRO/Ultimate Plan activation code?