Two-factor authentication (2FA) adds an extra layer of security to your OBDeleven account, making it harder for attackers to gain access. Even if your password is compromised, the attacker would still need the authentication code generated by your 2FA app.
Setting up 2FA on iOS
To activate 2-step authentication on your OBDeleven account on iOS mobile app, follow these steps:
1. Open the Profile in your OBDeleven mobile app.
2. Click "Enable" on "2-step authentication."
3. You will need an app like Authy, Google Authenticator, or any other trusted 2FA app to generate authentication codes. For this example, we'll use Google Authenticator. Start by downloading it from your app store.
4. In the OBDeleven mobile app, copy the key code. It'll be used to set up the account in your authenticator app.
5. In the Authenticator app, create your account name and paste the key code from the OBDeleven mobile app. Click "Add."
6. The Google Authenticator app will generate a six-digit code every 60 seconds. Enter this code to your OBDeleven app.
7. Save your backup code in case you encounter issues with generating an authentication code and click "Continue." Then, finish the setup by pressing "Finish."
How using a 2FA login looks like on iOS
Enter your email and password, then press "Login."
2. Open your authenticator app and enter the six-digit code generated. If you cannot generate the code, use your backup code by clicking "Or use your backup code."
Setting up 2FA on Android
To activate 2-step authentication on your OBDeleven account on Android mobile app, follow these steps:
1. Open the OBDeleven VAG mobile app.
2. Open the Profile in your mobile app. You'll find it on the side menu.
3. Press "Enable" near the "2-step authentication."
4. Then, click "Start."
5. Copy the provided code and add it to your authentification app.
6. Open the Google Authenticator app.
7. Press the "+" icon or "Add a code."
8. Click on "Enter a setup key."
9. Name the account and paste the key into the second window (9) and press "Add."
10. Enter the code from the authentication app to the OBDeleven VAG app and tap "Continue."
11. Save your backup code in case you encounter issues with generating an authentication code later and click "Continue." Then, finish the setup by pressing "Finish."
12. That's it – your 2FA is ready! Now, every time you log into your OBDeleven VAG app, you'll need to type in the code visible in your Google Authenticator.
How using a 2FA login looks like on Android
Enter your email and password, then press "Login".
2. Open your authenticator app and enter the six-digit code generated. If you cannot generate the code, use your backup code by clicking "Or use your backup code."
If you have any issues or need further assistance, contact our Customer Support team via chat.