GENERAL QUESTIONS

Common questions for our new users

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25 articles in this collection
Written by Ignas and Jūratė

WHY DOESN'T THE APPLICATION WORK ON MY PHONE?

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Written by Ignas
Updated this week

WHAT IS THE ORDER REFERENCE ID?

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Written by Ignas
Updated over a week ago

WHAT IS OBDeleven AFFILIATE PROGRAM?

Affiliate program information
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Written by Ignas
Updated this week

DOES THE COMPANY WORK IN COMPLIANCE WITH ISO STANDARDS?

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Written by Ignas
Updated over a week ago

WHAT IS THE RESPONSE TIME OF OBDELEVEN CUSTOMER SUPPORT?

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Written by Jūratė
Updated over a week ago

WHICH DEVICE DO I NEED, AND WHAT IS THE DIFFERENCE BETWEEN THEM?

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Written by Ignas
Updated over a week ago

WHAT ANDROID/IOS VERSIONS ARE NEEDED TO USE OBDELEVEN?

iOS and Android versions
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Written by Ignas
Updated over a week ago

WHAT IS THE OBDELEVEN DEVICE?

OBDeleven device
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Written by Ignas
Updated over a week ago

ISSUES CONNECTING TO THE VEHICLE. HOW TO RESOLVE?

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Written by Ignas
Updated over a week ago

WILL I NEED CREDITS?

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Written by Ignas
Updated over a week ago

UNABLE TO RECEIVE HELP

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Written by Ignas
Updated over a week ago

CAN I USE THIRD-PARTY OBD-II DEVICES WITH OBDELEVEN APPLICATION?

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Written by Ignas
Updated over a week ago

THE DIFFERENCE BETWEEN A DEVICE WITH EASY REMOVE RING AND DEVICE WITHOUT A RING?

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Written by Ignas
Updated over a week ago

DO I NEED THE PRO VERSION?

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Written by Ignas
Updated over a week ago

CAN I USE THE PRO ACTIVATION CODE WITH DIFFERENT USER ACCOUNTS?

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Written by Ignas
Updated over a week ago

HOW TO ACTIVATE PRO PLAN OR CREDITS FROM CODE?

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Written by Ignas
Updated over a week ago

I CAN'T LOG IN USING THE USER ACCOUNT OF THE WEBSITE ON THE DASHBOARD PLATFORM

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Written by Ignas
Updated over a week ago

ARE THERE ANY DISCOUNTS I CAN GET?

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Written by Ignas
Updated over a week ago

WHAT ONE-CLICK APPLICATIONS DOES MY VEHICLE SUPPORT?

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Written by Ignas
Updated over a week ago

DOES OBDELEVEN USE AI?

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Written by Ignas
Updated over a week ago

WHO IS CAN?

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Written by Ignas
Updated over a week ago

I DID NOT GET CREDITS OR PRO WITH NEXT GENERATION DEVICE

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Written by Ignas
Updated over a week ago

IS THE SAME USER ACCOUNT AVAILABLE ON BOTH iOS AND ANDROID APPLICATIONS?

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Written by Ignas
Updated over a week ago

DOES OBDeleven SUPPORT MY VEHICLE?

What brands does OBDeleven support?
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Written by Ignas
Updated this week

WHERE CAN I BUY OBDeleven DEVICE?

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Written by Ignas
Updated over a week ago