Artificial intelligence (AI), integrated into OBDeleven virtual assistant CAN, serves for automated, smarter, and more strategic customer service and better customer relationship management. As a Chatbot CAN helps to anticipate specific customer needs learning from their contexts, previous chat history, and preferences. This AI assistant is invented to capture infinite online data in order to:
Identify customer issues and learn from gathered information.
Define customer behaviour patterns and determine their frequent decisions and
Respond to customer questions and suggest personalized solutions.
Offer real-time technical support and resolve issues before they arrive.
There are more AI-powered digital solutions planned to improve every aspect of our business for a rich customer experience.