Artificial intelligence (AI), integrated into OBDeleven virtual assistant CAN, serves for automated, smarter, and more strategic customer service and better customer relationship management. As a Chatbot CAN helps to anticipate specific customer needs learning from their contexts, previous chat history, and preferences. This AI assistant is invented to capture infinite online data in order to:

  • Identify customer issues and learn from gathered information.

  • Define customer behaviour patterns and determine their frequent decisions and

    preferences.

  • Respond to customer questions and suggest personalized solutions.

  • Offer real-time technical support and resolve issues before they arrive.

There are more AI-powered digital solutions planned to improve every aspect of our business for a rich customer experience.

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