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GENERAL QUESTIONS
I can't log in using the user account of the website on the dashboard platform.
I can't log in using the user account of the website on the dashboard platform.
Edvinas avatar
Written by Edvinas
Updated over a week ago

Follow the steps below on how to log in to access the Dashboard.

  • You will need to enter your OBDeleven application user email and the password (pay attention to the capital letters, if your email starts or has any capital letters, make sure that you write exactly as your email is).

  • NOTE! The website and the OBDeleven application accounts have the same logins.

  • Once you enter the email and the password, you can sign in by pressing continue

  • You can also sign in via Facebook or Apple ID if your OBDeleven application account was created by using any of those log-ins.

  • WARNING! We do recommend adding the email to the accounts created with a Facebook or Apple ID. Suppose your account is created via AppleID, and you can no longer sign in. In that case, you will not receive an email with password recovery if the email was not added to the OBDeleven application.

  • If you do not have the OBDeleven application account yet, you can Sign up by pressing

    "Create an Account".

  • If you do not remember your OBDeleven application account password, you can use the function "Forgot password?".

If you are still having issues, don't hesitate to contact Customer Support.

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