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GENERAL QUESTIONS
I Can't Log in Using the User Account of the Website on the Dashboard Platform.
I Can't Log in Using the User Account of the Website on the Dashboard Platform.
Lukas avatar
Written by Lukas
Updated yesterday

Follow the steps below on how to log in to access the Dashboard.

  • You will need to enter your OBDeleven application user email and the password (pay attention to the capital letters, if your email starts or has any capital letters, make sure that you write exactly as your email is).

  • WARNING! The website and the OBDeleven application accounts are running on different platforms, so you can not log in with the website account. Make sure that you are entering your OBDeleven application email and password!

  • Once you enter the email and the password, you can sign in by pressing continue

  • You can also sign in via Facebook or Apple ID if your OBDeleven application account was created by using any of those log-ins.

  • If you do not have the OBDeleven application account yet, you can Sign up by pressing

    "Create an Account".

  • If you do not remember the password of your OBDeleven application account, you can use the function "Forgot password?".

  • WARNING! If your account is created via AppleID, and you are no longer able to sign in, you will not receive an email with password recovery if the email was not added to the OBDeleven application.

    If you are still having issues, please, contact Customer Support.

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