Account, subscription & billing
Learn how to manage your account and subscriptions
What is the OBDeleven PRO VAG plan?
What is the OBDeleven ULTIMATE VAG plan?
Do I need a PRO VAG or ULTIMATE VAG plan?
I bought PRO VAG before the PRO VAG annual subscription was released
What happens if I activate the ULTIMATE VAG with already active PRO VAG plan?
How much do Credits cost?
I already have a PRO VAG/ULTIMATE VAG plan. Can I activate another one?
How can I buy a PRO VAG/ULTIMATE VAG plan?
I am unable to make purchases through Google Play. What can I do?
What happens when my subscription/plan expires?
Can I use the PRO/ULTIMATE VAG plans with different user accounts?
I can't log in to my account on the website dashboard. What should I do?
I didn't get PRO VAG or ULTIMATE VAG plan with my NextGen device. What should I do?
How to set up 2-step authentication (2FA) on OBDeleven for VAG App?
Can I use the same user account on the OBDeleven website and mobile app?
I haven't received an email with my PRO VAG/ULTIMATE VAG activation code. What should I do?
How to create a new account?
How to change my profile name?
How to change my account password?
How to change my account email?
How to link my account to Facebook or Apple ID?
Why can't I see my Credits and PRO/ULTIMATE VAG plan after logging in with a new phone?
How to set up 2-step authentication (2FA) in your OBDeleven app?